Flat toll-free number activation: a new image for your company

The toll-free 800-number has always been synonymous with prestige and professionalism. Setting up a toll-free number is the ideal solution for small and large companies seeking a professional image, with a competitive offer at a fixed price.

Ragazza che chiama per attivare numero verde

Why should you choose us to activate your toll-free number?

  • Because we like to speak clearly. 
    We have chosen to have clear and transparent tariffs so that you know exactly what you are paying, without any unpleasant surprises: we want to offer you maximum simplicity and clarity for your telephone costs, all with the guarantee of constant support for every need.
  • Because we do everything for you.
    Thanks to Creativa 2.0, the intelligent platform included in all our solutions, you can independently set up the functions you need or you can delegate everything to us: we will take care of configuring all the services useful for your business for you, saving you precious time that you can devote to your activities.
  • Because we don't like call centres either.
    We know how frustrating it is to be left at the mercy of a telephone answering machine without the chance to talk to a real person! TeslaTel offers you a dedicated 24-hour consultant for every problem or need, a human service that is attentive to your needs. We are here to offer you immediate solutions and constant support: with us you will never be left alone when faced with complications or technical problems.

Flat toll-free number: no surprises thanks to fixed costs

Thanks to the FLAT all-inclusive tariff, you have a monthly charge for telephone traffic (fixed or mobile) that allows you to keep your costs under control. We were the first in Italy to propose this service, offering a clear and transparent price with no surprises.

And if you already have a toll-free number, no problem: you can request portability of your number, the change is free of charge and guarantees continuity of service. Call us and activate your toll-free number now: you have zero activation costs and rates starting at €29 per month!

Discover the best tariff plan for you

We have created various possibilities for the activation of the corporate toll-free number best suited to your needs. All prices are exclusive of VAT.

 

Services included in all packages

  • Full management of all switchboard services
  • Call forwarding
  • Time- and day-based call routing
  • Sequential forwarding to alternative destinations if the line is busy or unanswered
  • Call routing based on caller’s keypad selection
  • Customizable welcome and after-hours messages
  • Blacklist or whitelist options to restrict or allow access to specific numbers or in particular conditions
  • Interactive web-based control panel
  • Highly detailed and analytical call reports
  • Dedicated support, with a specialist available to meet all your needs

SMALL Tariff Plan

29 €

per month with annual payment in advance.
35 € per month with bi-monthly payment in advance.

  • Call forwarding up to 5 fixed or mobile numbers (internal)
  • 200 minutes per month of call reception from the national fixed and mobile networks

REGULAR Tariff Plan

59 €

per month with annual payment in advance.
69 € per month with bi-monthly payment in advance.

  • Call forwarding up to 15 fixed or mobile numbers (internal)
  • 400 minutes per month of call reception from national fixed and mobile networks

LARGE Tariff Plan

75 €

per month with annual payment in advance.
85 € per month with bi-monthly payment in advance.

  • Call forwarding up to 27 fixed or mobile numbers (internal)
  • 500 minutes per month of call reception from the national fixed and mobile networks

Activate a toll-free flat number and discover all the benefits:

  • Receive more calls thanks to a number that conveys professionalism 
    Toll-free numbers offer an incentive for customers to contact you, as calls are free for them. Activating a toll-free number shows that your company is dedicating resources to communications and customer service, thus creating an image of professionalism, seriousness and attention to detail.
  • Zero activation costs 
    The purchase of the toll-free number does not imply any upfront costs: this is a great economic advantage as you can start a free communication channel with your customers without having to worry about any costs and evaluating its effectiveness and adaptation to your needs afterwards.
  • Same quality as a traditional telephone network 
    We are not just resellers but telephone operators: this allows us to offer our services directly over the telephone network and not via voip, guaranteeing a high-quality connection for a stable and secure call experience.
  • All costs under control 
    The flat tariff plan gives you control over the costs of incoming calls, regardless of call duration or the number of calls received. This avoids surprises or unexpected spending spikes, facilitating your financial planning.

Additional Services

Within the flat tariff plan is a cloud-based telephone switchboard offering a range of useful services to simplify your business operations.

Call forwarding, for example, allows calls to be forwarded to colleagues even if they work remotely.

For calls forwarded to mobile phones, there is no need to install additional applications or software, making the process as simple as the classic transfer between internal phones.

Moreover, no additional apps or software are required to forward calls to mobile phones, making the process as simple as a classic transfer between internal phones.

The answering machine is also useful when receiving calls outside working hours: it records all messages and sends all information to your mailbox, including voice messages from customers.

This allows messages to be managed in an organised manner without the risk of missing any communication and ensuring that you can respond according to your own timing and availability.

Want to know how to get a cost-effective toll-free number? Contact us now, we will help you choose the most suitable solution for your business needs.

Here are the stories of those who chose us

Professionals and companies large and small have relied on us to acquire the toll-free number best suited to their needs. Here are some of their stories.

Giulia, proprietaria di web agency che utilizza un numero verde

Giulia, web agency or call centre?

Between smart working employees and a thousand incoming phone calls, Giulia spent more time on the phone with her web agency clients, taking away valuable time from operational work.

Benefits she gained

  • Automated menu to route calls based on customer needs
  • Call forwarding with a simple phone keypad input
  • Automatic forwarding if the line is busy
Giampaolo, agente immobiliare che ha attivato un numero verde

Gianpaolo, real estate agent always on the move

Busy with visits and always on the move, Gianpaolo received many phone calls and could not answer them all, missing out on even very important business opportunities.

Benefits he gained

  • Business number that forward directly to his mobile
  • Forwarding to his colleagues if he doesn’t answer
  • Customizable welcome message
Alessandro, responsabile casa d'aste che ha attivato il numero verde flat

Alessandro, seeking clear tariffs

Alessandro runs an auction house, with several locations in Italy. With the previous toll-free number, it was a continual top-up and variable costs from month to month, struggling to keep the budget under control.

Benefits he gained

  • Toll-free number with fixed monthly charge
  • Automatic call forwarding based on caller origination
  • Welcome messages with real, customisable voices

Some questions we are often asked

Toll-free numbers are special numbers that allow customers to call a company or organisation free of charge. They do not entail any cost for the caller (whether they call from a landline and, depending on the type of contract, also from a mobile phone).

This means that a person wishing to contact a company directly will not have to worry about telephone charges, a not insignificant advantage that makes the 800 number an important option for improving customer service.

The toll-free number can also be customised to forward calls to a fixed or mobile number of your choice: this is especially recommended if you wish to offer professional customer care, technical support or if you need to provide a free point of contact for your customers.

Using a toll-free number helps improve your corporate image by giving it a professional and trustworthy appearance.

Offering your customers the opportunity to contact you for free facilitates interaction and helps increase satisfaction and trust in your company.

The tall-free number also makes it possible to monitor and measure incoming calls, obtaining valuable data for analysis and improvement.

The main difference between tall-free number and premium rate numbers concerns the cost of calls: calls to tall-free numbers are free of charge for the caller, while premium rate numbers incur an additional cost for the caller.

The activation of a corporate tall-free number is free of charge. Depending on your needs, you have the option of selecting three different rate plans based on forwarding volume and minutes included: you can opt for the monthly rate of €29, €59 or €75.

Should you have any uncertainties about choosing the most suitable plan for your business, our advisors are available 24 hours a day to provide you with all the support you need.

Yes, the toll-free 800 number from mobile phones is free of charge and, as with landlines, the costs of calls are borne entirely by the recipient.

When buying a business toll-free number, it is important to consider several options to find the solution that best suits your needs. Among the main aspects to take into consideration are cost and available features:

  • Price: comparing the available options is crucial to choosing a tariff plan that is affordable and aligned to one's budget.
  • Additional functionalities: call forwarding, logging, call statistics and more. It is important to consider very carefully which features are useful for your business needs in order to ensure flawless customer service.

A flat rate toll-free number offers a ceiling of usable minutes regardless of the origin of the call, whether fixed or mobile, guaranteeing a certain, predictable and competitive rate.

This type of plan is advantageous for those who receive a high volume of calls or for those who wish to have a simple and predictable management of their telephone expenses.

A pay-as-you-go toll-free number, on the other hand, involves different costs depending on the origin of the incoming call. Usually, the cost per minute is defined according to the type of origin (from fixed network or mobile).

This type of plan may be more convenient for companies that receive few calls or for those that wish to pay only for the actual time used, albeit at the expense of the higher cost per call.

To purchase a toll-free number, simply select the tariff plan that best suits your needs and contact us via the contact form, send an e-mail to info@teslatel.net or call 02 800 800.

Our customer service is available 24 hours a day (including holidays) to help you with the service purchase procedure and the management of your toll-free number.

Following confirmation of the contract, we will start the configuration process, which usually takes 2 working days. After the number has been activated, you will immediately be able to receive calls from anywhere in the country, from both mobile and fixed networks.

Contattaci

Want to know how to improve your business through telephony? Contact us!

+39 02 800 800info@teslatel.net

Our customer service responds to the contact details indicated, 24 hours a day, including holidays.